Contact 

We look forward to taking care of your pharmacy and wellness needs and we are confident you’ll be 100 percent satisfied with our quality, affordability, convenience, and customer service. 

Have a question about our pharmacy?

Need to ask a pharmacist about one of your medications? 

Want to sign up for free delivery?

Interested in one of our services like onePAC or medication synchronization?

Stop by the pharmacy today, give us a call, or fill out our online form below. We’re happy to serve you!

We have plenty of parking, easily accessible counters, and three drive-up windows for your convenience. We know you do not want to wait for your prescriptions – and you will not at Nelson Family Pharmacy!

Plus, shop for supplements, over-the-counter medications, first aid supplies, medical devices, and sundries in our drugstore.

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CONTACT US

Nelson Family Pharmacy
2404 Avenue L
Fort Madison, IA 52627-3999

Telephone: 319-372-2300
Fax: 319-372-2357

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HOURS

Monday through Friday  
9 AM to 6:00 PM

Saturday - 9 AM to 2 PM 

Sunday - CLOSED 

CALL US

Send Us a Message

Have a question?
Send us a message and we’ll be in touch. 

Download our
FREE MOBILE APP!

Manage your prescriptions from your phone with the easy-to-use RxLocal app, available for free on your iOS and Android mobile devices.

On the app you can manage your entire family’s prescriptions, order refills, set medication reminders, and communicate with the pharmacy via secure messages. To create an account once you download the app, enter your name, date of birth, and one of your existing prescription numbers. You will then be able to add all family members for easy access to their medications.

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Connect With Us!

Have a question?
Here are some FAQs that may help!

Retail Pharmacy FAQ

  • How can I transfer prescriptions from another pharmacy?

    Either stop by our location or call us at 319-372-2300 to transfer your prescriptions. We’ll take care of everything else.

  • Can you help me with Medicare Part D questions?

    Yes, we have staff who can answer your questions year-round and point you in the right direction with your Medicare Part D needs.

  • Can you deliver my prescriptions?

    Yes, we offer free home delivery in Fort Madison & surrounding areas five days a week. Just call us at 319-372-2300 to set up a delivery schedule.

  • Can I use my prescription card at your pharmacy?

    Yes, Nelson Family Pharmacy & Nelson LTC supports most major insurance companies.

  • I can’t afford one of my medications. What can I do?

    First, we can check to see if a less expensive generic version is available. If that is not an option, many drug companies offer drug assistance programs for certain medications. We can help point you in the right direction. We don’t want you to go without taking your prescribed medication.

  • Do you offer influenza and pneumonia shots?

    Yes, we offer influenza and pneumonia shots on a walk-in basis - you don’t need to make an appointment. Of course, we only offer the influenza vaccine certain months of the year to coincide with the influenza season. Check with us to be certain we have the vaccine available. 

onePAC FAQ

  • Is there an additional cost for this service?

    No, this type of packaging costs no more than prescriptions in bottles or other types of packages. But it is certainly more convenient for people who must manage multiple medications.

  • How do I sign up?

    It’s easy – just give us a call at 319-372-2300 and we’ll take care of everything.

  • Will I still pick up my medicine at the pharmacy?

    That is up to  you.  We can deliver to your home at no extra charge if you are local or you can stop by to pick it up.  We offer home delivery for all prescriptions, no matter how it’s packaged.

  • How will you know when my doctor changes my medication?

    You will receive a phone call from a pharmacy technician to go over any medication changes sent to us by your doctors’ office.  If you require assistance adjusting your medication roll due to any changes, we can help with that process on request.

  • What if I have prescriptions that aren’t pills, such as ointments, creams, liquids, inhalers, or diabetes test strips?

    Prescriptions that are used as needed or that cannot be packaged in medication rolls are filled by patient request.

  • Can over-the-counter medicine or supplements be added to my onePAC?

    We can also include over-the-counter medications and supplements that you take on a regular basis.